Help Center

How to start a return

To start a return:

  1. Email support@getstrapify.com or use our contact form with your order number and the reason.
  2. We'll reply with simple return instructions and the return address.
  3. Send the item back in its original condition.

Once it's on the way, let us know the tracking so we can watch for it.

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Our team is happy to help. We usually reply within one business day.